Digital Transformation

Digital Transformation is critical to a company's survival in an era that is based on a technology information economy, competitive disruptive digital services, and seamless exceptional customer expectations. Our services range from designing, developing, operating, consulting, advising, coaching and training services. Whether you are a small, medium or large company, we can provide the service that best fit your needs and digital transformation requirements.

Digital, Customer Experience, & Content Strategy: Design, Pilot, Deliver

●  Sales & Marketing channel mix optimization
●  SEO Keyword Analytics and Content Design
●  Client Journey design. End to end UX journey mapping
●  Business Case and KPI development
●  Inbound Digital Lead Generation Engine
●  End to end Nurture Strategies
●  XaaS business model - customer experience design, subscription activation strategy

Technology: Needs Assessment, Implementation, Adoption, and ROI Success

●  Capability assessments, Gap Analysis, Business Case Development
●  Digital Platform Roadmaps, Architecture, and Integration Planning
●  Acquisition integration: Discovery, Phasing, Execution
●  Technology Readiness Assessment, Adoption Risk Mitigation, and ROI Success planning
●  Vendor Selection, RFP, and Proof Of Concept Design / Execution
●  Project Office / PMO Design, Staffing, and Execution
●  Data modeling and reference architecture design
Governance, Standards, and Best Practice model definition and implementation

Agile, Digital Product Ownership & Project Management

● Coaching

● Training

● Project-based

● Interim roles: product owner roles and Agile team design & coaching

Platform

Domains

●  Marketing Automation
●  SEO & SEM Analytics
●  Marketing Databases
●  B2B eCommerce
●  Artificial Intelligence (AI), ML Social CRM platforms
●  CMS/Content Management
●  Digital Asset Management
●  CRM/Salesforce
●  Live Chat, Chat bots
●  Web Analytics
●  Programmatic AdTech
●  Data management platforms
●  MultiVariate / A/B testing
●  Net Promoter Score